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Support

Last updated 27 August 2026

Email hello@foundry24.io and a person will read it. Include your iOS version and what you were doing when it went wrong — it is usually enough to reproduce the problem straight away.

My program does not suit me

Every part of it is editable in the app. Open Program, and you can add, remove and reorder exercises, change sets, reps, RPE targets and increments, and build new days. Nothing there requires an update from us.

The rest timer did not fire

Treeline schedules a local notification so the timer survives you leaving the app. If nothing arrives, check that notifications are allowed for Treeline in iOS Settings.

My program did not change after I described an injury

That step is the one part of the app that needs a network connection, and it gives up after twelve seconds rather than making you wait. When it does, your program stands as generated and the screen says so. You can edit the exercises directly in Program instead.

Deleting your data

Your training data is on your device, so deleting the app deletes all of it. Two things outlive it, both described in our privacy page: the per-installation request counter, which expires on its own within two days, and the analytics events the app has already sent.